Before you enter the studio we will be sending you a pre-screening Covid-19 questionnaire that must be filled out just prior to your appointment time. This questionnaire is required by the Ministry of Health and the College of Traditional Chinese Medicine Practitioners and Acupuncturists of Ontario and MUST be completed even if you are returning for a follow up appointment. Please contact your practitioner as soon as possible should something change with your health or if you have been or may have been exposed to someone with COVID-19. We will cancel your appointment immediately with no charges.
Procedures for your appointment
Upon arrival to the studio please contact your practitioner and let them know you are downstairs. Your practitioner will unlock the door and ask you to please put on your mask and enter – if you do not have a mask please let your practitioner know and they will provide one. We are asking everyone to wash their hands in the bathroom within the building and then sanitize (this will be provided) before entering the studio for your treatment or workout.
All practitioners will also be wearing appropriate PPE as advised by the Ministry of Health and we ask that you wear your mask (disposable or cloth) during your entire appointment. Please bring appropriate clothing for your appointment. These steps may seem a bit daunting but it doesn’t take more than a few minutes to do and this will help make sure everyone feels safe and comfortable. REMEMBER if you begin to feel unwell or have been exposed to someone who may have COVID-19 please contact your practitioner to cancel and do not come for your appointment.
We have adhered signage at the front door and within the studio to help support you and in order to minimize or eliminate contamination we will be using high grade sanitizers that will be used before and after your visit. We have allotted time to clean the studio between each appointment and ask that all clients show up on time (not early) and leave on time.
Thank you for supporting us and helping to keep our environment a safe and comfortable healing space. We look forwards to seeing you soon!